Frequently Asked Questions

VETsmart Animal Hospital in Columbus, GA answers the questions we hear most about boarding requirements, our pet concierge services, payment options, wellness and dental care, emergencies, pharmacy access, and more. Browse trusted guidance from our local team to save time and get clear answers before your visit.

What are the boarding requirements at VETsmart Animal Hospital?

At VETsmart Animal Hospital in Columbus, GA, all boarding pets must be current on core vaccinations, have a recent intestinal parasite screening, and be on flea and tick prevention. These boarding requirements protect the health and safety of every guest in our care.

Does VETsmart Animal Hospital offer a drop-off option for busy pet owners?

Yes. We are proud to provide Columbus’s only Pet Concierge Drop-Off Service. This unique offering allows you to leave your dog or cat with us for a wellness exam, sick visit, bath, or boarding drop-off and pick them up later the same day.

What payment options are available at your clinic?

VETsmart Animal Hospital accepts all major credit cards, cash, and CareCredit. Our team can explain payment options during your visit to help you choose what works best for your family.

Does VETsmart Animal Hospital handle emergency cases?

Yes. We see emergencies during business hours. For after-hours emergencies, we refer patients to Auburn College of Veterinary Medicine and Rivertown Veterinary Emergency. More details can be found on our Emergency Vet Resources page.

How often should my pet visit VETsmart Animal Hospital for checkups?

We recommend that dogs and cats come in for bi-annual wellness exams at VETsmart Animal Hospital. These visits include physical exams, parasite screenings, vaccinations, and a chance to discuss preventive care, nutrition, and health concerns with our veterinary team.

Does your clinic provide dental care for pets?

Yes. At VETsmart Animal Hospital, we provide Pet Dental Care, including cleanings, polishing, tooth extractions, and minor oral surgeries. Regular dental care helps prevent periodontal disease and keeps pets healthy and comfortable.

Can I order prescriptions and diets online through VETsmart Animal Hospital?

Yes. Our Online Pharmacy makes it easy to order pet prescriptions, request refills, and purchase prescription diets. Medications and diets can be shipped directly to your home for added convenience.

Where is VETsmart Animal Hospital located?

Our clinic is located at 5714 Windsor Drive, Columbus, GA 31909. 

Do you provide senior pet care?

Absolutely. VETsmart Animal Hospital provides specialized wellness and diagnostic care for senior dogs and cats. This includes bloodwork, arthritis management, and screenings that focus on early detection of age-related conditions.